IMC D/FW

     Management Consultants Forum                          Dallas Fort Worth Chapter

   
May 16, 2005

   Learn:

• Do clients really understand what their expectations are?

• How much do you help the client define the expectations?

• How do you measure and track progress on meeting defined expectations?

• How do you anticipate changes in expectations to successfully manage the relationship?

DON'T MISS THIS ONE !

 
Managing Client Expectation
One of You Needs to Do It!

Fred Drinkard is a Partner in the Consulting Group of Computer Sciences Corporation. He will explore some of the dimensions of this critical aspect of successful consulting using a framework of the normal (and sometimes abnormal) lifecycle of the consulting engagement.

Fred holds a B.S. in Electrical Engineering from Virginia Polytechnic Institute. He is an accomplished systems architect specializing in computer hardware and specialized software design and development, process implementations, and business and R&D systems. Prior to rejoining CSC, he was a director and program manager at Cap Gemini America. He has consulted to a variety of clients and industries in technical and large-program management/ PMO roles..

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Preston Road at Churchill Way (one half mile South of 635)
  

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