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May 19th, 2008
Proponent of Offshoring
 Lothar
Katz,
Leadership Crossroads
Lothar Katz, founder and president of Dallas-based international
business consultancy Leadership Crossroads, is a senior management
advisor and coach. With his wealth of experience in achieving productive
cooperation and driving business success on a global scale, he has
helped numerous companies and other organizations improve their
management effectiveness and international business results.
A former Vice President and General Manager with Texas Instruments, Mr.
Katz has led business organizations across four continents, interacting
with customers, outsourcing vendors, employees, and third parties in
numerous countries. He has led several global business units, managing
geographically distributed product development organizations and
engaging with a number of offshoring partners. He also served on the
board of a public corporation and has served as an advisor to several
start-up companies.
Mr. Katz is a faculty member of UTD's School of Management, a Business
Leadership Center instructor at SMU's Cox School of Business, and a
board member of the Institute of Management Consultants' DFW Chapter. He
is the author of Negotiating International Business - The Negotiator's
Reference Guide to 50 Countries Around the World and a frequent speaker
at local and nationwide conferences and organizational meetings.
Opponent of Offshoring
 Tom
Chenault,
Chenault Systems
Tom Chenault began his business career with Arthur Andersen as a systems
consultant. Since that time Mr. Chenault has spent 34 years in systems
consulting work with companies such as: Tymshare, Inc., Lloyd Bush &
Associates, The Delta Group and Brinker International. He has a BBA
degree from Texas Tech University and a MS Degree from University of
Houston.
After four years as a solo systems consultant, Mr. Chenault co-founded
Chenault Systems with Wes Gardner in January of 1996. Since then
Chenault Systems has had interesting consulting projects with companies
such as ExxonMobil, Budget Rent-a-Car, Hanley-Wood, and Laidlaw, Inc.
Mr. Chenault has served on several committees at the North Dallas
Chamber of Commerce and is a member of the Dallas Business Association
Board of Directors.
In addition, the Dallas Business Journal featured Chenault Systems in
January of 1998. Mr. Chenault has published articles on the subject of
offshoring in the Dallas, Houston, Austin, and San Antonio Business
Journals.
Debate Moderator
 Mary
Murcott,
Performance Transformations
Mary Murcott, founder and president of Performance Transformations,
Inc., is a business transformation consultant and call center industry
analyst. Her clients include high profile Fortune 500 companies in the
financial, healthcare, travel and other service industries. She has
helped her clients to both offshore and bring their business back home.
Most recently, she was CIO and Senior VP Worldwide Reservations for
Budget Rent a Car and Ryder Trucks.
A frequent speaker at industry conferences, Ms. Murcott recently
delivered keynotes at the IQPC consortium in Monte Carlo and the
Telecommunications Users Conference in New Zealand. She will deliver the
opening address at the IMI 2008 in Istanbul, as well as deliver upcoming
sales seminars in Shanghai. Ms. Murcott recently authored an ICMI
published book entitled Driving Peak Sales Performance in Call Centers.
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The Great
Offshoring Debate !
Is the world really flat ?
A lively debate between two
well-known experts on the benefits, pitfalls and social ethics of
offshoring
By 2015, experts estimate that 6.6% of all
US jobs will have moved offshore (Forester 2007). What is accelerating
the offshoring trend? Why are a number of companies rethinking
offshoring and, in fact, bringing jobs back home? Are consultants and
offshoring brokers the real winners?
What are the factors, beside cost, that are
driving companies to move jobs offshore? Why are some companies moving
jobs back? In the wake of controversies surrounding product safety,
identity theft, language competency, and declining customer service, why
do companies still think offshoring is worth it? Are firms including all
the hidden or indirect costs when they run their ROI calculations? With
the dollar in a deep dive, is offshoring still a good deal?
Get the answers to the following questions:
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Which types of business services or
processes, if any, are best suited to offshoring?
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What are the economic benefits companies
experience?
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What are the common misperceptions
associated with offshoring?
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What costs do offshoring proponents
neglect to include in their calculations?
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What is the real impact of offshoring on
the overall US economy?
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What would be the impact on our economy
if the US virtually ended offshoring through legal or tax measures?
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Is there a valid social or moral issue
at play in the offshoring debate?
One million US jobs were offshored in 2007.
That number is expected to rise to 3.3 million by 2015. It is not just
manufacturing, call center and IT jobs making the move. Financial
organizations are not only migrating out expense report processing, but
higher level planning jobs, all the way up the employment chain. Legal,
art, design, sales, life sciences, architecture and management positions
are also fueling the current offshoring growth rate.
Join IMC members as we explore these issues
in a lively and controversial debate. Moderated by Mary Murcott, our
experts will debate the pros and cons of offshoring within the context
of back office, business processes, call centers, manufacturing,
marketing and financial worlds.
Learn which companies are succeeding at
offshoring and which are failing miserably. We will try to get our
experts to "name names." We will explore whether India is really "tapped
out." Where should you go next, back home or to another country? We also
will touch on the benefits of near-shoring to countries like Canada,
Mexico, and the Caribbean, and other captive offshoring approaches. How
about other alternatives, such as rural America?
Mark your calendar and register right away for
The Great Offshoring Debate !
MAKE SURE YOU ARE
UP-TO-DATE ON TODAY'S OFFSHORING TRENDS !
"Get smart, get known, and get business!"
Network, enjoy the informal interchange with professional colleagues,
and come prepared to challenge the speaker with your probing questions.
Please note the new venue for our
Management Consultant's Forum. We are now meeting at the Doubletree
Hotel -
4099 Valley View Lane, Dallas (North I-635 frontage road west of
Midway).
register on-line today -
Click Here |
